Frequently asked questions
I’ve been shopping management companies and your fees seem low. Are your services limited?
No. We believe in keeping your costs low and we work very hard to keep them low because our success rides on yours. We deal with the issues that you, as a property owner, need us to handle without upgrading you to a “gold package” or other up-charges. Every client receives our “gold package” service.
Other companies charge extra to oversee maintenance and legal issues. Do you?
No. We rely on a great team of independent vendors to provide reliable and professional services to our clients. What they bill is what you pay. We do not add on supervisory fees because we are committed to your investment success.
How much experience is in the office?
Associate Broker, Paulette A. Pelc, has over 35 years of administrative, supervisory and management experience.
Steven M.J. Byers, Designated Broker, has been with the Company for over 10 years. He has expert management skills as well as experience handling insurance issues and HOA relations. He also is an outstanding portfolio analyst.
John Vandercook is our Associate Agent and has, in just over 4 years, acquired expert skills as a manager. He is our in-house leasing specialist and is experienced in managing small apartment units (2 to 12 units).
So you provide full service with no up-charges for a low, flat fee. How do you do it?
We think that when you need to speak with someone, it should he a licensed agent who is intimately familiar with your portfolio, not an office assistant, the accounting department or an answering service. Our office is lean and efficient which keeps our overhead low and is the only way we can continue to offer a high level of service at a fair cost.
What are my rights as a tenant?
The Fair Housing Act protects people from discrimination when they are renting, buying, or securing financing for any housing. The prohibitions specifically cover discrimination because of race, color, national origin, religion, sex, disability and the presence of children. Learn More About Fair Housing Here…